I forgot my password. What can I do?
If you forgot your password, click “Lost Password” at the top right of the page. Enter the email address you used to register and click “Reset password“. A new password will be sent by email.
If you don’t receive this message, please note that this email may be in your Spam folder.
Where do I find a pattern I just purchased?
To download your patterns, please log in to your Account. You can log in by using your email address and password by visiting the following URL: https://gorbunovadolls.store/my-account
Then click on the “Downloads” option. Here you’ll find your files ready to download.
I can not open my pattern. Any help?
If you can’t open your pdf pattern you must download and install the latest version of Adobe Reader.
You can find it here.
How do I use a Coupon Code?
Click on your Shopping Cart and enter your coupon code in “Coupon code” tab.
I have a problem with my pattern, can you help me?
Of course, you can contact us here. We are happy to help you.
How many times can I download my pattern?
You can download each pattern infinitely many times.
Amei o pdf,agora vou traduzir para português do Brasil.
Quando tiver fotos compartilhou.
The pattern instructions are clear and easy to follow.
Perfect Pattern! I even learned a couple of new things from it! Thank you so much!!
The pattern is very clear. I like it. ?
Excelent process of my order and quick responses to my questions. Very nice and clear presentation of the pattern
I like very much. Cute dolls. Content is easy to understand. Explained in detail
Very beautiful and easy instructions
The pattern is very detailed, I have already crocheted my mermaid, she is beautiful!